First Northern Bank is committed to your financial security. Unfortunately, fraud and scams are a common occurrence in today's world. We encourage you to be proactive and invite you to periodically visit our security center pages for information on current fraud and identity theft notices affecting our customers. The key to protecting yourself is to stay informed and alert. If you feel you have been a victim of fraud or identity theft, please contact us immediately so that we can work together to find a solution.
Current Fraud/Security Notices:
July 7, 2016
Please be advised that all signature-based debit card transactions originating in Florida, California, Ohio, Texas, New York and Tennessee are currently being blocked for your protection. This means you can use your card for purchases in these states using your PIN number, but you cannot process a purchase using your debit card as a "credit" signature-based transaction. This action was required due to excessive fraudulent activity originating in these states. If you plan to travel to one of these states, please contact your local branch to have your account temporarily excluded from the block, if necessary.
Be sure to always notify us of any upcoming travel plans to ensure continuous access to your funds. Simply contact your local branch during normal banking hours. For additional tips on managing your finances when you travel, click here.
If your CREDIT CARD is lost or stolen, contact the bank immediately at:
If your DEBIT or ATM CARD is lost or stolen, contact the bank immediately at:
- During banking hours, call (800) 766-3641 or (307) 684-2211
- After banking hours, call (866) 546 -8273
How to Protect Against Identity Theft:
Your best protection against identity theft is to stay informed and consistently monitor your financial situation. Fortunately, there are steps you can take to minimize the risk that you become a victim of identity theft.
- Each year, request a free credit report from the three credit reporting companies here or by calling (877) 322-8228. Please keep in mind that some companies claiming to offer free credit reports may charge additional fees for this service.
- Close accounts and cancel cards you no longer use (keep in mind this may affect your credit score).
- Carefully review all statements provided to you by First Northern Bank and any other financial institutions you have accounts with. Report any unauthorized or suspicious activity immediately.
- Never simply throw away sensitive financial documents. Shred all statements and any information with personal or sensitive information.
- Never give out personal or account information over the phone, through email or over the internet to unsolicited sources.
- Keep all financial documents, records, Social Security cards and other sensitive information in a safe, secure place.
- Make copies or a list of the contents of your wallet in the event that it is lost or stolen.
- View more information on identify theft by visiting the FDIC website.
What If You Are a Victim of Identity Theft?
- Report incidents of identity theft to the FTC here , or the FTC identity Theft hotline at (877) 438-4338.
- File a report with the local police.
- Contact the IRS and file Form 14039, Identity Theft Affidavit (or provide a copy of the police report).
- Contact the fraud departments of the three major credit bureaus: Equifax at (800) 525-6285, Experian at (888) 397-3742, and TransUnion at (800) 680-7289.
- Close any accounts that have been tampered with or opened fraudulently.
FFIEC Guidance - Important Information about Account Authentication & Online Banking:
If you use online or mobile banking, you will be interested to learn that six federal financial industry regulators teamed up to make your accounts more secure. Supervisory guidance from the Federal Financial Institutions Examination Council (FFIEC) is designed to make online transactions of virtually all types safer and more secure.
- To view information regarding consumer accounts, click here.
- To view information regarding business accounts, click here.